COD Policy

Cash on Delivery (COD) Policy

At Tweleved, we aim to provide a seamless shopping experience with the flexibility of Cash on Delivery (COD) payment for your convenience. Please review our COD policy below:

  1. Upfront Payment Requirement

    • To process all COD orders, an upfront payment of ₹200 is required at the time of placing the order. This amount ensures order confirmation and reduces cancellations.

  2. Why Pay the Upfront Amount?

    • By paying the upfront fee, you unlock special discounts on your order, making it even more rewarding to shop with Tweleved.

  3. Order Fulfillment

    • Once the upfront payment is completed, the remaining balance can be paid at the time of delivery.

  4. Prepaid Orders: The Preferred Option

    • Prepaid orders remain the best choice for a hassle-free shopping experience. They offer faster processing and exclusive discounts compared to COD orders.

  5. Refund of Upfront Fee

    • If an order is canceled by Tweleved due to any reason, the upfront payment will be refunded to the customer promptly.

Important Note:
Failure to pay the upfront fee will result in the cancellation of the order. Ensure the provided contact details are accurate for timely updates regarding your order.